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| Human Resource Development |
| The Human Resources Development Department is a centralised service to support the staff development across the entire Aravind Eye Care System. The broad mandates are to maintain alignment to the Vision of the organization, strengthen the value system, ensuring appropriate staffing, team work and building individual employees’ capacity and capability. The following describe the activities carried out towards this mandate. Founder’s Day At Aravind Eye Hospitals |
 Poster making competition in Founder’s day celebration Unmarked, unfelt it sees in him and acts: - Sri Aurobindo, ‘Savitri’ In honour of the legendary founder Dr. V, it was decided to observe his birthday on 1st October as ‘Founder’s Day’ from 2006 onwards. As Aravind looks to the future and being the world’s largest quality eye care service provider, it is important that the administration, employees, faculty members and students remember the efforts of the great man who created this great institution. One of the core strengths of Arvind has been the strong alignment of all departments to the Vision of the organization of “Eliminating needless blindness” and the value framework which governs all the activities and decisions. Recognizing this, the Founder’s Day activities involved different competitions like poster making and essay writing which were held across all the centres of Aravind Eye Hospitals. In these competitions each department was asked to express its mission explicitly and how it contributes to Aravind’s Vision and the more short-term target of 1 million surgeries. On that day the senior members of the Aravind team addressed the staff at all the hospitals on the Founder’s contribution, goals and the vision. Retreat 2006 - 07 Leadership Retreat |
| Hotel Pandian, Madurai, January 7-8, 2006 Once in five years, the Aravind Leadership Team takes time off from routine work to focus on the steps to plan further growth towards its mission. Prof Fred Munson, Aravind’s good friend and management consultant since 1981 facilitate these retreats. This year he was assisted by Cindy Harrison, Vice President, Chelsea Hospital. The Leadership team presented various strategies focusing on the mission. The purpose of the retreat was to develop a shared understanding of what we want to become as an organization. The following aspects were discussed in the leadership retreat: - the values that define Aravind as an organization - review the challenges that will likely, or certainly be faced in the next five-ten years. - discuss ideas that will make Aravind a better organization. -identify what qualities Aravind needs to have in order to generate, evaluate and introduce new ideas that will continuously make it a better organization. - based on that shared understanding of what the organisation wants to become, agree on the strategic directions to get there - finally, each participant individually decide on what he or she will do to begin the process. Cornea Retreat |
LAICO, March 11-12, 2006 At the Cornea retreat at LAICO Glaucoma Retreat |
Courtallam, April 8-9, 2006 Glaucoma retreat at Kris Gardens in Courtallam Aravind Humarn Resources Development Planning Workshops |
| LAICO, Jan 17 & 18, 2006 & Jan 10 & 11, 2007 These workshops were facilitated by Ms. Cindy Harrison, Vice – President – HRD, Chelsea Community Hospital and attended by Director , HRD, HR and Personnel Department staff of Aravind Eye Care System. The workshop in Jan 2006 started with a review of activities set out for 2005. The main part of the workshop focused on what the HR Department would like to achieve and set out a “HRD Roadmap”. Some of the broad directions were to make the celebrations like Auroutsav into meaningful activities that strengthen “Aravind’s Vision & Values”; streamline and standardise the staff training activities so that the reach and benefits will be across the system. These sessions were extremely useful in developing a clear-cut road map and also in prioritizing the HR activities for the year 2006. It gave a clear idea of how the HR and Personnel staff could contribute to the better functioning of Aravind Eye Care System. These were then reviewed in the Jan 2007 workshop. National Conference on HR Management |
Aravind - Madurai, January 21-22, 2006 Guest Faculty Mr.Ajit Abraham, Chief HR Sify Ltd., and Mr. Sunil Karanjikar, Head of HRD, Kokilaben Dhirubai Ambani Hospital, Mumbai, with Dr. S. Aravind and Ms. Preethi Pradhan Prof. Fred Munson, Ms. Cindy Harrison as well as prominent representatives from the HR arena of several industries served as resource persons. About 120 people attended the conference - hospital administrators as well as students of HR. The conference covered several dimensions of building service excellence. Workshops and Training Programmes FOR AECS |
| A core function of the HR department is one of continually enhancing the capacity and capabilities of the employees of all cadres in the Aravind Eye Care System. This is carried out through a series of workshops and training programmes. Each of this is based on careful needs assessment and designing the learning activity accordingly. The resource persons are often a combination of internal and external faculty as dictated by the training activity. Training Programmes Organised: |
 MLOPs at the training programme on Human Relations - A CME Programme for personality skills development and updates in their area of work was conducted at all the hospitals for MLOPs of all Departments during the pre-Pongal week from 1-10 January in 2006 and 2007 - Ward sisters of AEH-Madurai were trained in using computers and MS Office from January 9-11, 2006. - A lecture on Values for Every Day Life for all Aravind-Madurai Employees on Jan 27, 2006. - A training programme on Human Relations was conducted during February 13-23, 2006 for the MLOPs of AEH-Madurai. The training covered how to identify communication barriers, communication style, body language, communicate effectively, improve interpersonal skills. - A training programme was conducted for the Camp Organizers of Community Outreach Department during May 1-13, 2006 on how to communicate effectively with sponsors of different voluntary organizations about organizing camps and on clarifying the details and issues relating to funding by District Blindness Control Society. - A refresher programme on systems and procedures, Personnel Software was conducted for Personnel Department staff of all the Hospitals from June 1-3, 2006. - CME for training Coordinators at Aravind-Madurai, June 5-6, 2006: The two day training programme was conducted for the coordinators responsible for the external structured training programmes at Aravind. The main objective was to strengthen the training management by standardizing the process and developing the capacity of the training coordinators in communication, documentation, report generation, etc. A total of 13 participants from all Aravind Eye Hospitals attended this training. - Orientation cum Training Programmes for II Batch of MLOP Supervisors & Tutors: This is a series of three training sessions (Aug 21-30, 2006, Nov 27-30, 2006 & Mar 8-10, 2007) aimed at preparing the newly promoted Supervisors & Tutors of MLOP’s to perform more effectively in their new role. Nineteen members participated in the programme. The objectives were: - To formalize the expectations from them in their new role - To learn supervisory skills and making their classes more effective and productive - To improve the focus on patient centred care. - To become aware of the newer developments across the Aravind Eye Care System - To familiarize them with AECS and the vision for its growth - CME for MLOPs from all departments was conducted during October 5-15, 2006 utilising the slack in patient load on account festival season. - Awareness about Effective saving of Money - All MLOPs of Aravind-Madurai attended a talk by Indian Overseas Bank - “Patient Centred Care” workshop was conducted for I & II Batch MLOP Supervisors and Tutors on November 30, 2006 - Workshop on Adult Learning Principles, held at LAICO, March 13, 2007: The Participants of this workshop were the MLOP Supervisors and Tutors, Training Team from LAICO and the HR Team. The workshop was facilitated by Ms. Kathryn Hecht from USA who served for many years at the American Academy of Ophthalmology as Vice President in charge of education. The Training helped the participants understand the learning principles. The session also had various group activities to help the participants understand the theme better and develop new ways to improve their teaching. |
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